FREQUENTLY ASKED QUESTIONS
Takayama Tours is an award-winning (2018, 2019, 2020 & 2024) tour service, offering premium, customisable services with native English customer support. Our mission is to bring this creative city to life through Arts , Culture and People. For testimonials see Tripadvisor
Our Guide or Driver will be sent to your hotel lobby. Please wait at the main reception. Please arrive at least 5 minutes before departure.
If you wish to be collected from an alternative location, such as the main station, please contact us by email at info@takayama.tours with 24 hours’ notice.
Full Day Walking Tours are 7 hours, Half Day Walking Tours are 4 hours.
Full Day Driving Tours are 7 – 10 hours, Half Day Driving Tours are 4 hours.
Please check the tour descriptions for details.
Prices quoted for full day and half day tours are per private group, so price includes up to 6 people.
Entrance fees are not included in standard day tours, as each tour is unique we cannot anticipate where exactly your tour will go. If you would like your guide to manage the entrance fees, this can be arranged at the start of the tour on confirmation of itinerary. (Entrance fees are generally between 200 – 500 yen)
We have a hand picked selection of quality activities like artisan visits in Takayama, paper making in Gokayama as well as Tea Ceremonies and gold leaf crafts in Kanazawa. Please ask us to include one. Most our tours are adaptable.
As modern as Japan may seem, it is still a cash based society, many restaurants and shops do not take credit or debit cards. Please bring enough cash for your daily expenses. For tours to Kamikochi please check the details for the individual itineraries on the landing page.
We find that children have a great time on our tours! Our guide will adapt the tour for all age groups.
Yes, the majority of the tours are easily accessible by wheelchair.
Wheelchairs can be arranged in advance of the tour, please let us know.
Lunch is not included in the price. To make restaurants reservations, we charge a service fee of 5000 Yen. Also, when the guide is invited to join the guest for lunch/tea/etc., please cover the cost for the guide.
To arrange lunch in advance please contact our reservations team at info@takayama.tours
Not in our regular walking tour packages in Takayama City. However, we can organize private transportation for you in advance to make getting around easier.
To arrange transportation in advance please contact our reservations team at info@takayama.tours
For Private Car Tours full refunds are available on deposits up to 72 hours in advance of your tour. Tours cannot be canceled within 72 hours prior to the start time. Full payment is expected 72 hours before the agreed tour start time.
Full details of cancellation policy are available here, please click here.
To read our full terms and conditions please click on this link.